Customer reviews at Gerald Auto Sales in Joliet, IL

Gerald Autos was amazing Mark the sales rep was the one that helped my girlfriend get into her new Mitsubishi Outlander thank you for all your help and taking the time to explain and have the patience why the process went through. Mark made everything go smoothly

Gerald Autos is amazing Mark was my sales rep he was very patient when I was looking at cars and finally went through and purchased my Mitsubishi Outlander. Very helpful and understanding said if I needed anything else from there to feel free to give them a call and bring my car in and they will do what I need fix

Absolutely fantastic experience. I'll admit the place doesn't look like much driving by (I honestly had probably gone past it hundreds of times without noticing it), but my wife and I were both impressed with almost everything once we stopped in. Our salesman, Ray, was genuine and very easy to work with. We drove two cars and actually didn't buy the first night because the money just didn't work. There was no hard sales push, but Ray worked at it for a few days and we were able to find something that worked personally for us. I want to mention one other thing that impressed me was the quality of the cars on the lot. As I mentioned, we test drove two vehicles and both were clean and in great condition and drove smoothly. That first night when we were leaving without purchasing, I asked Ray about a car that had just come on to the lot, and he told me he didn't think it would even go up for sale because the mechanic didn't feel it was up to their standards. Overall, it was refreshing to go through a car buying experience that didn't feel like a chore, and I would absolutely buy from them again.

My Husband and I had a great experience again at Gerald Auto. Mark was our sales Rep and he was fantastic throughout even telling us some jokes and some life experiences to make me feel at ease. I needed a car. We came in on Saturday, test driven two Chevy Malibu’s to get the feel of both cars of different years. I was still hesitant about getting a new car and having a car note. To make me feel more at ease, they let me take the car home over the holiday weekend. When I brought the car back, they had it all figured out and kept my numbers right where I needed them to be. Great job Mark and his Team!!!

Very knowledgeable and friendly service. Worked to give us good deal. Mark and Fred were nice to work with.

I recently purchased a vehicle from Gerald Auto Sales and the financing process couldn’t have gone smoother. They took the time to explain everything and helped me find a plan that worked for me. No pressure, no hassle—just great customer service. I’m very happy with my purchase!

After a really stressful experience almost getting scammed at a previous dealership, working with Ray was a huge relief. He did an amazing job helping my girlfriend find the right car and made the entire process smooth and comfortable. Ray was honest, patient, and took the time to answer all of our questions without any pressure. You can tell he genuinely cares about helping his customers instead of just making a sale. His professionalism and transparency really stood out, especially after the bad experience we had before. Thanks to Ray, my girlfriend was able to drive away confident and happy with her purchase. I would definitely recommend him to anyone looking for a trustworthy and helpful car salesman.

Mark was an amazing salesman. Helped us every step of the way. Thank you to Mark for getting us the perfect pick up truck for our needs.

Amazing experience with Mark at Gerald Auto! When we went in to test drive 7 cars, he had each of them warming up and ready when we came back with the last one! He was super helpful with my buying process! He was super friendly! Definetly will be going back when we need another car ! I love my nissan sentra that i ended up with!

I had a great buying experience here, the staff were amazing and they were able to work with my situation. They put me in a great car with low miles, with a payment that didn’t break the bank. The deal was done quickly and in a timely manner, they were very flexible and I would definitely refer family and friend to Gerald in the future. Thank you Mark, I love love love my new car!